Privacy Policy pursuant to Articles 13-14 of the European General Data Protection Regulation (GDPR)
Opera Luxury Privacy Policy
Last updated: March 14, 2025
Opera Luxury, located at Vicolo San Tommaso Apostolo 3, Verona, 37121 (hereinafter, "we," "our," or "Opera Luxury"), respects the privacy of its users and is committed to protecting the personal data collected through the website www.operaluxury.it (hereinafter, the "Site"). This Privacy Policy describes how we collect, use, protect, and share personal information.
1. Types of data collected
Opera Luxury collects and processes the following personal data:
- Data provided directly by the user: name, surname, email address, telephone number, and other information provided voluntarily through the contact form or during booking.
- Payment data: Transactions made on our Site are processed through the Stripe payment service. For more information on their policy, see the Stripe Privacy Center.
- Browsing data: information collected automatically such as IP addresses, browser type, usage data, and cookies.
2. Purpose of the processing
Users' personal data are processed for:
- Manage inquiries and reservations.
- Process payments and provide requested services.
- Comply with legal and regulatory obligations.
- Improve your browsing experience on the Site.
- Send communications relating to the services offered, if the user has given his or her consent.
3. Legal basis for processing
The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and is based on:
- The performance of a contract or the adoption of pre-contractual measures requested by the user.
- The fulfillment of legal obligations.
- Your consent, where required (e.g., sending promotional communications).
4. Data processing and storage methods
Personal data is processed using electronic and paper-based tools in compliance with the security measures required by law. The data will be retained for the time necessary to achieve the purposes for which it was collected and to comply with legal obligations.
5. Data sharing
Personal data may be shared with:
- Third-party service providers involved in managing the Site and processing payments (e.g., Stripe).
- Public authorities, if required by law.
- The data will not be transferred to third parties for commercial purposes.
6. User rights
Users can exercise the following rights provided for by the GDPR:
- Access to your personal data.
- Rectification or deletion of data.
- Limitation of processing.
- Data portability.
- Objection to treatment.
- Withdrawal of consent (if applicable).
Requests can be sent to info@operaluxury.it.
7. Cookie Policy
Our website uses technical and analytical cookies to improve user experience. Further details are available in our [Cookie Policy].
8. Changes to the Privacy Policy
Opera Luxury reserves the right to modify this Privacy Policy. Any updates will be posted on this page.
For questions or clarifications, please contact us at info@operaluxury.it.
Opera Luxury
Vicolo San Tommaso Apostolo 3, Verona, 37121
Email: info@operaluxury.it
Website: www.operaluxury.it
Mobile: 39 329 875 4868